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Privacy Policy

Privacy Policy

Hagerstown Kia's Pledge Regarding the Responsible Use and Protection of Customer Information

At Hagerstown Kia we respect the confidentiality of your personal information, and it is our ongoing responsibility to ensure that it is protected. We are providing you with this notice to inform you of how Hagerstown Kia responsibly uses and safeguards your nonpublic personal information. By "nonpublic personal information" we mean personally identifiable information that has not been obtained from a public source. Some examples of this are your social security number or the name of your employer. We encourage you to read this notice and to call, visit or email us if you have any questions.

The following is our continuing commitment to the responsible use and protection of your confidential information:

a) Protection of Confidential Information:

We will safeguard, according to prudent security standards, the confidentiality of all nonpublic personal information you provide for us.

b) Collection, Use and Retention of Confidential Information:

Hagerstown Kia limits the collection, use and retention of confidential information to what we believe is necessary to administer our business, to provide you with exceptional quality service, to comply with regulatory retention of information, and to make available to you other promotions, services, and opportunities that may be of benefit or interest to you. For example, your information may be used to evaluate your eligibility for a loan or other services.

c) Information Collection:

We may collect:
Information we receive from you on applications and forms, or other information that you provide for us - for example: your income or where you work;
Information you voluntarily submit for example, your fax number, your e-mail address;
Information about your transactions with our affiliates, others or us.
Information we receive from a consumer-reporting agency, such as your creditworthiness, your employment verification, etc.

d) Security Procedures to Protect Confidential Information:

A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information. We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public information.

e) Sharing Information with Third Parties Outside of Hagerstown Kia:

We may be required to or may share some or all of the information that we collect about you, as permitted by law, for the following purposes:

  • to third parties to process or service a financial transaction that you requested or authorized
  • to insurance companies who underwrite your vehicle
  • to state registration agencies, our regulators and auditors
  • to consumer reporting agencies
  • to vehicle manufacturer
  • to third parties that assist us in marketing our accounts and service
  • to third parties that provide support for services for our products, such as companies that service our mailings.
  • to respond to a subpoena, court order or judicial process.

Whenever other companies or third parties provide support services on our behalf, we require them to conform to our confidentiality and information security standards. They are allowed to use confidential information only to provide the service or product on Hagerstown Kia's behalf.

Before we can accept your application, you must read and agree to the following:

I certify that the information provided by me is correct. I also understand that you will be checking with credit reporting agencies. I authorize an investigation of my credit and employment history, receipt of a GLB privacy act notice by mail, and the release of information about my credit experience to a third party lending institution.

I am here to help you!
Bob Barnes
- Sales Associate
Come in today and let me help you find the perfect Kia.
Jim Jardinier
- Sales Associate
Come see why things are different here!
Josh McQuait
- Sales Associate
Let me show you how much fun buying a car should be!
Greg Tyler
- Sales Associate
We pride ourselves on our customer service!
Micah Youngbar
- Sales Associate
You satisfaction is our first priority.
Wendy Brechbill
- Sales Associate

View New Inventory Specials

KIA STEALS THE SHOW AGAIN!

KIA does it again! The all new OPTIMA LIMITED is due to arrive here at Hagerstown KIA any day. Be the first to test drive and put your name on this limited production sport sedan. Kia’s 60-second Super Bowl ad features, and I quote: “a Gen X couple’s wildest thoughts as they sleep, including: Victoria’s Secret Angel Adriana Lima waving the checkered flag at a speedway; an in-your-face Mötley Crüe concert; mixed martial arts legend Chuck Liddell battling in the ring; a heroine and hunk on horseback in a romance novel setting; champion bull rider Judd Leffew taming a bucking rhinoceros; and a fairy tale ending.” That’s not to mention Mr. Sandman; a submarine sandwich so big it takes lumberjacks with chainsaws to slice it; and pyrotechnics. Move up Move down The Marketing Power Of The Super Bowl Could Happen On Any Given Sunday. Are You Ready? Will Burns Contributor Names You Need to Know: Kia Motors America's Michael Sprague Elaine Wong Forbes Staff 5 Things That Changed Since You Last Bought A Car Micheline Maynard Contributor Let’s see, forgetting anything? Oh, yeah, a car. That would be the 2012 Kia Optima Limited, a new top-of-the-line version of the existing Kia Optima. The point to be hammered home is, the new Kia Optima Limited is so great, it could even figure in your wildest dreams, where you can have anything you want. That’s a valid point for the Kia brand to make. Kia is still living down its history of making cheap cars built cheaply, which people bought out of economic necessity, instead of a used car. The company defends the ad in terms of household reach. Kia needs to raise awareness of the brand, and to nudge the brand image upscale. Kia has been remarkably successful, no doubt about it. Kia quality and durability get much higher marks from third parties than its outdated brand image would suggest, like J.D. Power and Associates, and ALG Inc., which sets residual values on leases. For the money, Kia also has a high level of standard equipment in its cars and trucks. Its latest generation of products, led by the Kia Soul, has also added attractive styling to the brand. Record U.S. sales approached 500,000 units in 2011, a 36-percent increase over the previous year. Kia added a third shift at its U.S. manufacturing plant in Georgia. The brand had its 17th straight year of increased U.S. market share. Those are sexy numbers, from a business point of view, even if they’re not exactly a Victoria’s Secret model waving a checkered flag. And that sort of hoopla is my problem with typical Super Bowl ads. Nine times out of 10 in my opinion Super Bowl ads are nice to have, but not necessary to have. I’ve written before that advertising on the Super Bowl is a disturbing sign of “Big Car Company-itis.” Kia is entitled to celebrate, and it can probably afford a Super Bowl ad. Also, there are ways to mitigate the expense, like making the Super Bowl ad part of an integrated campaign. Kia is doing some of that, including previewing the ad in movie theaters, and running 30-second versions on TV in the weeks following the Super Bowl. There are also online versions and point-of-sale materials for dealerships. Nowadays, Kia really is a Big Car Company in the U.S. market. I just hate to see it act like one.

View Pre-Owned Specials

2007 AUDI A7 Quattro ONLY $28,500

BEAUTIFULL! AWD and loaded with all the options. Stop by and take a ride in a true luxury vehicle. Price to sell at $28,500.

Customer Testimonials

Buying a car can be an extremely stressful event. Once again, Hagerstown Honda has made it a rewarding, fun adventure. Erik was a delight and because of his gracious professionalism, his charm and wit, kindness and laughter we were happy...

Jim & Priscilla Hofricuter
- Adamstown, MD

I just wanted to say thank you for your help and for being so nice to me in purchasing my new KIA Sportage.

Thanks again.

Michele Ambrose
- Keymar, MD

We want to thank Honda of Hagerstown's Sales Rep., Chad Black, for his interest and expertise sales practices. We really enjoyed working with him and probably his personality is what finalized the sale of our Honda...

Marian Kinsey & Drew Crawford
- Hagerstown, MD

We just wanted to let you know how much we appreciate the great service and hospitality you have provided us. You have a great staff. We have been very pleased with our CRV and hope to be back soon for another...

Guy & Kathy Goladay
- Brunswick, MD

This is a thank you for your help. My '01 Odyssey had a transmission problem, and I brought it to you, specifically Chris Anderson, in service. Your diagnosis and help led to Honda replacing the transmission and the catalytic converter for very nominal cost...

Bill & Pat Harrigan
- Myersville, MD

Thanks for your Exception attention yesterday Friday 2/6/09. I continue to be impressed with the Hagerstown Honda Staff. You really do want happy customers. Dealing with you, Shelby Shindledecker, in your express service lane....

Michael Sayger
- Thurmont, MD