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Frequently Asked Questions

Frequently Asked Questions

If I live in a state other than Maryland, do I have to pay sales tax twice?

No. Our dealership is able to do paperwork and collect state tax for Virginia, Pennsylvania, West Virginia, and Delaware. If you live in a state not listed, we also have the capability to collect the necessary taxes and fees for those states accordingly.

What should I bring with me to the dealership?

All that is needed to purchase a vehicle in most cases is a valid driver’s license and proof of insurance. Occasionally a finance institution with ask for proof of income (i.e., pay stubs or tax statements) or residency. If you have an average or below average credit score we recommend bringing these documents as well.

I am here to help you!
Bob Barnes
- Sales Associate
Come in today and let me help you find the perfect Kia.
Jim Jardinier
- Sales Associate
Come see why things are different here!
Josh McQuait
- Sales Associate
Let me show you how much fun buying a car should be!
Greg Tyler
- Sales Associate
We pride ourselves on our customer service!
Micah Youngbar
- Sales Associate
You satisfaction is our first priority.
Wendy Brechbill
- Sales Associate

View New Inventory Specials

KIA STEALS THE SHOW AGAIN!

KIA does it again! The all new OPTIMA LIMITED is due to arrive here at Hagerstown KIA any day. Be the first to test drive and put your name on this limited production sport sedan. Kia’s 60-second Super Bowl ad features, and I quote: “a Gen X couple’s wildest thoughts as they sleep, including: Victoria’s Secret Angel Adriana Lima waving the checkered flag at a speedway; an in-your-face Mötley Crüe concert; mixed martial arts legend Chuck Liddell battling in the ring; a heroine and hunk on horseback in a romance novel setting; champion bull rider Judd Leffew taming a bucking rhinoceros; and a fairy tale ending.” That’s not to mention Mr. Sandman; a submarine sandwich so big it takes lumberjacks with chainsaws to slice it; and pyrotechnics. Move up Move down The Marketing Power Of The Super Bowl Could Happen On Any Given Sunday. Are You Ready? Will Burns Contributor Names You Need to Know: Kia Motors America's Michael Sprague Elaine Wong Forbes Staff 5 Things That Changed Since You Last Bought A Car Micheline Maynard Contributor Let’s see, forgetting anything? Oh, yeah, a car. That would be the 2012 Kia Optima Limited, a new top-of-the-line version of the existing Kia Optima. The point to be hammered home is, the new Kia Optima Limited is so great, it could even figure in your wildest dreams, where you can have anything you want. That’s a valid point for the Kia brand to make. Kia is still living down its history of making cheap cars built cheaply, which people bought out of economic necessity, instead of a used car. The company defends the ad in terms of household reach. Kia needs to raise awareness of the brand, and to nudge the brand image upscale. Kia has been remarkably successful, no doubt about it. Kia quality and durability get much higher marks from third parties than its outdated brand image would suggest, like J.D. Power and Associates, and ALG Inc., which sets residual values on leases. For the money, Kia also has a high level of standard equipment in its cars and trucks. Its latest generation of products, led by the Kia Soul, has also added attractive styling to the brand. Record U.S. sales approached 500,000 units in 2011, a 36-percent increase over the previous year. Kia added a third shift at its U.S. manufacturing plant in Georgia. The brand had its 17th straight year of increased U.S. market share. Those are sexy numbers, from a business point of view, even if they’re not exactly a Victoria’s Secret model waving a checkered flag. And that sort of hoopla is my problem with typical Super Bowl ads. Nine times out of 10 in my opinion Super Bowl ads are nice to have, but not necessary to have. I’ve written before that advertising on the Super Bowl is a disturbing sign of “Big Car Company-itis.” Kia is entitled to celebrate, and it can probably afford a Super Bowl ad. Also, there are ways to mitigate the expense, like making the Super Bowl ad part of an integrated campaign. Kia is doing some of that, including previewing the ad in movie theaters, and running 30-second versions on TV in the weeks following the Super Bowl. There are also online versions and point-of-sale materials for dealerships. Nowadays, Kia really is a Big Car Company in the U.S. market. I just hate to see it act like one.

View Pre-Owned Specials

2007 AUDI A7 Quattro ONLY $28,500

BEAUTIFULL! AWD and loaded with all the options. Stop by and take a ride in a true luxury vehicle. Price to sell at $28,500.

Customer Testimonials

Buying a car can be an extremely stressful event. Once again, Hagerstown Honda has made it a rewarding, fun adventure. Erik was a delight and because of his gracious professionalism, his charm and wit, kindness and laughter we were happy...

Jim & Priscilla Hofricuter
- Adamstown, MD

I just wanted to say thank you for your help and for being so nice to me in purchasing my new KIA Sportage.

Thanks again.

Michele Ambrose
- Keymar, MD

We want to thank Honda of Hagerstown's Sales Rep., Chad Black, for his interest and expertise sales practices. We really enjoyed working with him and probably his personality is what finalized the sale of our Honda...

Marian Kinsey & Drew Crawford
- Hagerstown, MD

We just wanted to let you know how much we appreciate the great service and hospitality you have provided us. You have a great staff. We have been very pleased with our CRV and hope to be back soon for another...

Guy & Kathy Goladay
- Brunswick, MD

This is a thank you for your help. My '01 Odyssey had a transmission problem, and I brought it to you, specifically Chris Anderson, in service. Your diagnosis and help led to Honda replacing the transmission and the catalytic converter for very nominal cost...

Bill & Pat Harrigan
- Myersville, MD

Thanks for your Exception attention yesterday Friday 2/6/09. I continue to be impressed with the Hagerstown Honda Staff. You really do want happy customers. Dealing with you, Shelby Shindledecker, in your express service lane....

Michael Sayger
- Thurmont, MD